T's & C'sTerms and Conditions
Rise Dance Company – Terms and Conditions
By agreeing to the Rise Dance Company (“Rise”) online enrolment form you have completed, you are deemed to have agreed and accepted these terms and conditions of enrolment (“Terms”):
1. Enrolment Policies
(a) All Rise classes have a maximum capacity of student numbers for health and safety reasons.
(b) Enrolment to a class is on a first come first serve basis. If you miss an intake to a class a waiting list is available.
(c) Rise classes commence on the first week of each school term and run for a period of 9 or 10 weeks, depending on the relevant term (an “Enrolment Term”).
(d) Students shall be automatically re-enrolled for the following Enrolment Term for classes they are currently enrolled in for any Enrolment Term. If a student does not wish to attend a class for the following Enrolment Term, written notice must be provided in accordance with clause 1(e). If a student does not provide the required notice, you will be liable for full payment of the fees for the relevant Enrolment Term in accordance with clauses 2 and 3.
(e) If at any time a student wishes to terminate his / her enrolment for any class, written notice must be provided to Rise at the following email address: firstname.lastname@example.org For avoidance of doubt, verbal cancellation will not be accepted.
2. Fee Policies
(a) Enrolment Term fees are payable in full prior to the first day of the relevant Enrolment Term.
(b) Full payment of Enrolment Term fees are due regardless of whether or not the student attends classes.
(c) Rise does not accept part payment of fees except in accordance with clause 5(a)(iv).
(d) If Rise believes, in its sole discretion, that a class will reach its maximum capacity, Rise reserves the right to ask for immediate payment of fees to secure a student’s place.
(e) Failure to make payment as noted in clause 2(c) within 3 days of receipt of the payment request means Rise shall be able to forfeit the student’s place in the intending class.
(a) The following fees are inclusive of GST, are currently applicable for an Enrolment Term and are the total fees for each Enrolment Term:
(i) “Schoolz” classes are $102;
(ii) Public classes:
(1) “Pre Schoolz” classes $85;
(2) All classes of 45 minute duration $125;
(3) All classes of 1 hour duration $155;
(b) For the avoidance of doubt, the fees noted at clauses 3(a)(i) and (ii) are based on a 9 to 10 week Enrolment Term, with a minimum number of 9 weeks, to take into account any consideration for a statutory holiday.
(c) Fees are:
(i) not refundable for missed classes; and
(ii) not reduced or refunded for sickness, holidays or any other reason of non attendance.
(d) Failure to pay the fees as per clause 2(a) may result in the loss of the student’s enrolment and penalty charges as noted at clause 3(e).
(e) If fee payment is not received by the beginning of week four (2) of an Enrolment Term, you acknowledge and agree that Rise will add a 10% penalty fee to the full Enrolment Term fee payable.
(f) If fees remain unpaid at the end of an Enrolment Term, Rise may in its sole discretion:
(i) exclude students from annual performances; and
(ii) engage a debt collection agency to recover the fees. You will be liable for any additional costs associated with the debt collection and recovery.
(g) Rise may, at its sole discretion amend the fees set out at 3(a), and the new fees shall apply from the start of the next Enrolment Term. Rise shall notify you 4 weeks before the start of next Enrolment Term if there are any changes to the fees.
4. Payment Options
(a) Payment of the fees can be made via the following options:
(i) Internet banking to Rise’s ASB bank account: “Rise Dance” 12-3217-0202678-00.
(ii) EFTPOS at the Rise studio by appointment only.
(iii) Credit card details provided through the parent portal will only be charged if you advise Rise in writing that you wish payment to be made via this card. All credit card payments are made via Rise’s payment processor and credit card fees will apply. For avoidance of doubt, Rise does not store any credit account details provided, these are stored securely by Stipe.
(iv) Genoapay if you wish to make staged payments. If you wish to use this option, you will need to let us know via email. You will need to create a Genoapay account and provide your credit or debit card details directly to Genoapay and activate your plan. If you select this payment option, you must notify Rise and provide your Genoa account details required by Rise to charge your Genoa account. Rise will add the fees owing to your Genoa account and you must accept these. If you do not accept these, Rise may suspend the student from attending classes. Once Rise receives payment from Genoa, your parent portal will be credited and appropriate receipt provided.
(b) For the avoidance of doubt, dance teachers are not able to accept fee payments.
5. Trial Students
(a) Rise does not offer trial classes free of charge.
(b) If a student wishes to try any classes, Please register in the class you are interested in, you will be billed accordingly for the classes you are enrolling in. You have until week 3 of the current term to let us know if you do not wish to continue with any class and we will pro rate the fees accordingly. Non attendance for classes you have booked to trial will still incur a charge until we are notified otherwise of your intentions. Please refer to our refund policy.
(c) The student may attend classes in accordance with 6(b) provided that the student:
(i) registers to attend the class prior to attendance; and
(ii) makes payment to Rise for all classes that are being trialled (including GST).
6. Refund and Cancellation Policy
(a) Subject to clauses 4(b) and (c), Rise will not give a refund in any circumstances, including, without limitation:
(i) Absences from classes due to illness, injury or personal circumstances.
(ii) Classes missed due to a change in mind.
(iii) Classes missed due to holidays.
(iv) Classes missed due to public holidays.
(v) Cancellation of enrolment by the student.
(vi) Classes missed due to natural disaster.
(vii) Classes missed due to a government mandate which prohibits the operation of Rise Dance Company
(b) If a student’s enrolment is cancelled prior to the start of week three of an Enrolment Term Rise will refund the fees paid by the student, less a proportionate cost for any classes attended by the student and a 20% administration fee, provided that the student has notified Rise of the cancellation in accordance with clause 1(e).
(c) If Rise cancels a class once an Enrolment Term has begun, Rise will refund the fees received less a proportionate cost for the classes that have taken place during the Enrolment Term prior to cancellation.
7. Teachers, Health, Safety, Injury and Medical Policies and Procedures
(a) While Rise takes all reasonable care in the conduct of its classes, it or any Rise related company, contractor or employee of Rise, does not:
(i) accept responsibility for personal injury or loss caused during a class or while students are at the Rise premises.
(ii) accept responsibility for any loss of, or damage to, personal property whilst on the Rise premises.
(b) Rise aims to provide a safe environment to reduce the risk of injury. However, it is acknowledged by the student and the parent/caregiver that dance by its nature carries a risk of accident or injury.
(c) It is the responsibility of the student or parent/caregiver to notify the teacher in the event of an injury, Allergy or medical condition prior to class. Students and parents/caregivers are responsible to ensure that their child/ren are physically and mentally fit to attend a class.
(d) The student and parent/caregiver acknowledge, agree and accept that teachers will need to make physical contact with the students to correct or assist with posture, alignment and dance techniques.
(e) Rise provides teachers that actively promote safe dance practices and are qualified and/or experienced and well trained in dance. However, it remains the student’s responsibility to ensure that they follow safe practices to avoid injury. At all times during a class students are responsible for their own personal safety and must conduct themselves in a way that does not put themselves or others at risk.
(f) A first aid kit is available to any student with permission from the teacher. Rise does not dispense Panadol, pain relief or medication to any of the students.
(g) Rise students are only under supervision whilst in class time only. Teachers and staff will not be responsible for students outside their allocated class time and children in waiting areas must be supervised at all times. For safety reasons, students must be collected from inside the Rise premises. It is the responsibility of the parent/caregiver to ensure their child/ren do not wait outside the building. If a parent/caregiver is more than 10 minutes late in collecting their child/ren from a final class of the evening and Rise is required to keep the premises open, Rise will be entitled to charge a late pick up fee of $10 per 5 minute time slot.
(h) Running on the Rise premises is strictly forbidden.
(i) Rise reserves the right to substitute teachers at any time and is not required to provide notice of such substitution.
8. Class Viewing Policy
(a) All classes, with the exception of preschool classes, are closed classes and parent/caregivers are not permitted to stay and observe.
(b) Under special circumstances a parent/caregiver may stay and observe a class when it has prearranged and mutually agreed this with the dance teacher.
(c) Parents and caregivers are invited to observe the last 15 minutes of any class during week 10 of Enrolment Terms 1 and 2.
(a) To ensure we have all relevant personal details about our students, we will collect and keep information about you from time to time.
(b) This information includes the information you provide on your enrolment form and updates you may provide us with.
(c) You need to ensure that the information you give us is true, correct and complete.
(d) Under the Privacy Act 1993 you are entitled to have access to, and request correction of this information.
(e) Please note we do operate CCTV in some of our studios for safety purposes. All recordings will remain private and confidential property of Rise.
10. Communication Policy
(a) For the purposes of the Unsolicited Electronic Messages Act 2007 you consent to receive communication from Rise.
(b) It is the responsibility of all parents and students to read emailed newsletters. Please note we do not provide printed copies of newsletters.
(c) If you have not received our newsletter via email, please check your junk inbox, you may need to make us a safe sender.
(d) Any changes to personal details (email address, phone numbers, address etc) should be immediately updated through your parent portal login on the Rise website to ensure our records are kept up to date.
(e) If you are experiencing difficulties getting emails please contact Rise by phone or email.
(f) Please do not converse with dance teachers during or between class times as they need to concentrate on their job and provide uninterrupted attention to their students.
Waiver & Photography
I hereby waive and release Rise Dance Company , their organizers, contractors, employees and sponsors ,from all claims of damage arising from participation in classes and performances, including and without limitation to personals injury and death.
My clicking of acceptance of this waiver certifies that I have read and understood Rise Dance Company’s terms and conditions and agree to abide by Rise Dance Company’s rules and release the same from liability.
Photography and Video Policies
(a) Photography and videoing of students in class and concerts is not permitted. This is for the safety and wellbeing of each student and to comply with the Privacy Act 1993 regulations.
(b) Images or video footage of students taken by Rise may be used for marketing and website purposes and remains the sole property of Rise. Please make Rise aware if you do not wish for your child to appear in any marketing or promotional photos.
(c) Any footage of any choreography taken by a parent/caregiver or student remains the property of Rise.